Our client is an Independent Global Fund Administrator offering a comprehensive range of fund administration services for alternative funds and digital assets. As part of their expansion plan, they are currently looking for a Client Services, AVP/VP, Fund Services to be part of their team. This position is based in London.
Key Responsibilities:
- Enhance client experience and ensure quality and timely service delivery
- Equip with good understanding of the company’s business lines and associated product/service offerings, identifying opportunities for relationship expansion through cross-selling.
- Communicate clients’ needs to various business functions and operational support teams.
- Strategically negotiate service level agreements (SLAs), monitoring and managing client SLAs and operational deliverables.
- Stay informed about the industry and regulatory landscape, identifying trends and potential growth opportunities.
- Oversee new client onboarding and coordinate new launches for existing clients.
- Work with service delivery team to identify areas for process improvement and system development, to minimize operational risks and enhance efficiency.
- Conduct periodic risk assessments of clients.
Key Requirements
- Degree holder in Accounting or Finance related area and/or professional accounting qualification
- About 5-10 years of relevant experience in Financial Services and/or hedge funds, private equity funds industry
- Exceptionally communication and interpersonal skills, preferably with team management track record
- Ability to work under pressure in a high demand environment.
Interested parties please send your resume to Valentina Zilinska, R1987165 at [email protected].
Regrettably, only shortlisted candidates will be contacted.
EA License Number: 20C0180 | Amethyst Partners | [email protected]